Privacy Policy Massive AI

Why Privacy Matters with AI Job Matching

Look, privacy policies aren’t always the most thrilling thing to read, but when you’re trusting an AI-driven platform like Massive with your career info, it’s worth taking a minute. Our platform uses your data to connect you with jobs and streamline interviews, so knowing how that info is handled can give you peace of mind.

From our experience, the clearer we are about data collection and use, the more confident users feel. That’s why our Privacy Policy is designed to be straightforward and transparent, not just legal mumbo jumbo.

How We Collect and Use Your Data

When you sign up or upload your resume, our AI gets to work parsing your skills, experience, and preferences. This helps us find job matches that actually fit what you’re looking for. But here’s the thing: we also collect some technical data like IP addresses and browser info, mostly to keep the platform secure and running smoothly.

During interviews, if you opt in, we record audio and video to analyze your responses in real time. This isn’t just for employers—it’s also to help you get feedback on how you’re doing and areas you might want to improve.

What Happens to Your Personal Info?

We use your data for three main reasons:

• To improve how well our AI matches you with open jobs
• To facilitate smooth, automated interview scheduling and evaluation
• To enhance our AI models by learning from anonymized data patterns

And don’t worry—we don’t sell your info to third parties. Your data stays within the platform and trusted hiring partners.

Step-by-Step: Managing Your Privacy Settings

We want you to be in control at all times. Here’s how you can manage your privacy preferences directly from your account dashboard:

1. Log in to your Massive account and navigate to “Privacy Settings.”
2. Choose what profile info you want visible to employers (like skills, salary expectations, or interview recordings).
3. Set your preferences for data sharing with third-party job boards or HR platforms.
4. Adjust communication preferences for job alerts and platform updates.
5. Request data exports or deletion anytime from this page.

It’s designed to be simple because we know privacy choices can feel overwhelming. You’re in the driver’s seat.

How AI Improves With Your Feedback

Our AI doesn’t just work in a vacuum. It learns and improves based on aggregated, anonymized data from real users. This means your individual info isn’t identifiable, but the system gets smarter over time, helping everyone get better job matches and interview insights.

We update our algorithms regularly—often based on successful hires and user feedback—so your experience keeps getting smoother and more relevant.

Partner Platforms and Data Sharing

We integrate with popular HR software and job boards, sharing only what’s needed for your application: usually your resume, interview scores, and assessments. Employers only see the info you’ve agreed to share, and they can’t browse your other applications or full profile.

Your Rights and How to Exercise Them

We get it—your data is yours. That’s why our platform makes it easy to access, correct, or delete your info whenever you want. You can also download your full profile, interview history, and application records in a standard format to take with you.

• Access your data anytime from your dashboard.
• Request corrections if something’s off.
• Delete your account and all personal info within 30 days.

Security Features to Protect Your Info

Keeping your data safe is a top priority. Here’s a snapshot of the security tools we use:

How We Handle Data Transfers and Storage

Most of your data stays within the USA, stored securely on our AWS servers that meet enterprise-grade security standards. Some service providers we work with operate internationally, but we ensure all data transfers comply with US privacy regulations.

If you ever want to know exactly where your information is processed, just reach out to our support team.

Retention and Deletion Policies

We keep your profile info active as long as your account is open. Interview recordings stick around for two years, and application histories are saved for five years in case you need to reference them.

When you delete your account, personal identifiers get wiped within 30 days. Some anonymized data might stay longer for improving our AI, but it can’t be traced back to you.

Keeping You Updated on Privacy Changes

We update our Privacy Policy when needed—usually when new features roll out or data practices change. For major updates, we send email notifications and show banners in the platform when you log in.

Minor tweaks get posted without individual alerts, but there’s always a changelog so you can see what’s new. The current version date is clearly displayed at the top of the policy page.

How We Notify You

• Email alerts for significant policy changes
• In-platform notifications after updates
• Version history available anytime
• Annual privacy reports summarizing our practices

Common Questions About Privacy and Your Data

We’ve heard a lot of questions over time, so here’s a quick look at some of the most frequent ones:

• Can employers see my other job applications? No, they only see applications for their positions.
• What happens to my interview recordings? They’re stored securely and only shared with you and the hiring company involved.
• Can I control what info gets shared? Absolutely, via your privacy settings.
• Do you sell my info? No way—our business model doesn’t rely on selling data.

If you have other questions, our support team is always happy to help.